Tuesday, March 25, 2014

Shopping @ Zalora

I've heard & seen Zalora ads almost everywhere, from TV, to radio, to almost every online webs I visit. It has never occurred to me that I should try it out, & it's weird, because I'm a shopping queen (okay, I really cannot deny this).


www.zalora.com.my

Until one day, I saw the now oh-so-popular Melissa shoes promotion banner on Zalora was displayed on Facebook, so I had my first click into zalora.com.my

Wow, really, this Zalora can drive you crazy (okay, rephrase, drive M3 crazy!). Not only they have everything you need from head to toes, for men, for women, babies & kids, many items were sold at a discounted price, additionally, they also have so many different types of discount vouchers available for grab regardless if you're a  first time or repeated customers.

It took me a while to finally place my first order, no, I didn't buy the Melissa shoes I was eying on. I have sweaty feet & I cannot be sure that my feet would produce chemistry with that expensive pair of rubber shoes, so I give it a go, for now. 

Instead, I bought my all time favorite, the wedges heels.

I have small feet, size 3-4, it's challenging to get the right size for my tiny feet, sometimes, but since Zalora offers a 30 days free return policy (regardless whatever reason it is), I guess it's no harm to try it out.

So, I bought 2 pairs of wedges heels, my first time buying shoes online.

The items were delivered after 2 days, via Gdex, but I wasn't around when they came to deliver the parcel, hence they resent it again after 3 days. Well, that's the thing about shopping online, most of the time, the delivery guy would come when you're away, I wonder why-oh-why??

So, 3 days later, I finally got my parcel.

2 pairs of heels.

I love this pair from Heatwave, a brand that I always love, because not only they can fit into my tiny feet, they are very comfortable too, I already have quite a few pairs prior to this.


I really like these. They look exactly the same as shown on the web.

I'm not going to show another pair of wedges heels that I've bought, unfortunately I didn't like it. The actual product's color is rather different than what it was showed on the web. The color looks overly bright & made it very challenging to match with my clothes. So, I decided to make a refund.

Together with the parcel, an envelop was attached together. Inside, it's the return poslaju slip provided by Zalora, & a survey form of the reason of returning the product. All I have to do is to fill up the poslaju slip, complete the form, & drop the item off at the participating poslaju branches & I'm done. 

Sounds too easy?

Yes, it's just that simple. It was exactly what I did.

I didn't check my account until a week later, & the amount was already refunded as store credit under my account. Now, I get another chance to shop again! How wonderful!

I'm satisfied with my overall shopping experience on Zalora, namely :
wide variety of products to choose from
many discount vouchers offered for first time & repeated customers
various promotions planned for the customers
fast delivery service
free of charge 30 days return policy
efficient service in payment refund (to store credit) 


Okay, along with these good points, there are some disadvantages as well :
too many newsletter, which could be annoying.
the hassles of having to go to PosOffice for returning the purchased items.
refund is made into store credit, which means it's a must for you to spend on Zalora again.


Anyhow, my first shopping experience with Zalora was considered rather satisfying, & since there were store credit refunded, it means that it's time for me to shop again!

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Thanks for stopping by. Lemme know what you think! Have an awesome day!

Tuesday, March 25, 2014

Shopping @ Zalora

Reactions: 
I've heard & seen Zalora ads almost everywhere, from TV, to radio, to almost every online webs I visit. It has never occurred to me that I should try it out, & it's weird, because I'm a shopping queen (okay, I really cannot deny this).


www.zalora.com.my

Until one day, I saw the now oh-so-popular Melissa shoes promotion banner on Zalora was displayed on Facebook, so I had my first click into zalora.com.my

Wow, really, this Zalora can drive you crazy (okay, rephrase, drive M3 crazy!). Not only they have everything you need from head to toes, for men, for women, babies & kids, many items were sold at a discounted price, additionally, they also have so many different types of discount vouchers available for grab regardless if you're a  first time or repeated customers.

It took me a while to finally place my first order, no, I didn't buy the Melissa shoes I was eying on. I have sweaty feet & I cannot be sure that my feet would produce chemistry with that expensive pair of rubber shoes, so I give it a go, for now. 

Instead, I bought my all time favorite, the wedges heels.

I have small feet, size 3-4, it's challenging to get the right size for my tiny feet, sometimes, but since Zalora offers a 30 days free return policy (regardless whatever reason it is), I guess it's no harm to try it out.

So, I bought 2 pairs of wedges heels, my first time buying shoes online.

The items were delivered after 2 days, via Gdex, but I wasn't around when they came to deliver the parcel, hence they resent it again after 3 days. Well, that's the thing about shopping online, most of the time, the delivery guy would come when you're away, I wonder why-oh-why??

So, 3 days later, I finally got my parcel.

2 pairs of heels.

I love this pair from Heatwave, a brand that I always love, because not only they can fit into my tiny feet, they are very comfortable too, I already have quite a few pairs prior to this.


I really like these. They look exactly the same as shown on the web.

I'm not going to show another pair of wedges heels that I've bought, unfortunately I didn't like it. The actual product's color is rather different than what it was showed on the web. The color looks overly bright & made it very challenging to match with my clothes. So, I decided to make a refund.

Together with the parcel, an envelop was attached together. Inside, it's the return poslaju slip provided by Zalora, & a survey form of the reason of returning the product. All I have to do is to fill up the poslaju slip, complete the form, & drop the item off at the participating poslaju branches & I'm done. 

Sounds too easy?

Yes, it's just that simple. It was exactly what I did.

I didn't check my account until a week later, & the amount was already refunded as store credit under my account. Now, I get another chance to shop again! How wonderful!

I'm satisfied with my overall shopping experience on Zalora, namely :
wide variety of products to choose from
many discount vouchers offered for first time & repeated customers
various promotions planned for the customers
fast delivery service
free of charge 30 days return policy
efficient service in payment refund (to store credit) 


Okay, along with these good points, there are some disadvantages as well :
too many newsletter, which could be annoying.
the hassles of having to go to PosOffice for returning the purchased items.
refund is made into store credit, which means it's a must for you to spend on Zalora again.


Anyhow, my first shopping experience with Zalora was considered rather satisfying, & since there were store credit refunded, it means that it's time for me to shop again!

0 comments:

Post a Comment

Thanks for stopping by. Lemme know what you think! Have an awesome day!

 

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